What’s going wrong? Simon Calder reveals what’s really causing the airline so much trouble
British airline passengers often don’t realise how lucky they are. The UK is the main hub for easyJet and Ryanair: Europe’s biggest budget airlines, offering wider horizons at lower fares than anywhere else in Europe. Jet2 and Virgin Atlantic have a well-earned reputation for excellent service. And that leaves British Airways with a huge challenge. … Read more