Conditions

Please read our Help Center before purchasing a subscription to Independent Premium or Independent Ad-Free (a “Subscription”).

By subscribing to The Independent (referred to in these Terms as the “Service”) at independent.co.uk you agree to be bound by these Terms.

The Service is owned and operated by Independent Digital News and Media Ltd (“The Independent”). It is registered in England and Wales under company number 07320345; its registered office is at Alphabeta Building, 14-18 Finsbury Square, London, EC2A 1AH, United Kingdom.

The Independent reserves the right to suspend or terminate your access to the Service at any time, with or without notice or explanation, if The Independent believes that you are in breach of the Terms in any way.

Subscriptions

These terms and conditions apply to:

1. Independent Ad-Free

2. Independent premium

If you wish to browse The Independent for free, we offer you the opportunity to consent to the use of cookies and similar technologies which we will use to provide relevant personalised advertising and to improve our service (including the use of analytics). Please refer to our Privacy Policy and Cookie Policy for more information about such uses.

You have the right to withdraw your consent at any time by clicking on ‘Privacy Settings’ in the footer of every page. If you withdraw your consent, your access to our free service will be revoked and you will be asked again whether you wish to consent to the use of cookies and similar technologies or pay for an ad-free subscription.

We do not place cookies or similar technologies to provide relevant advertisements for these subscriptions. See our Privacy Policy and Cookie Policy for more information about how we use your personal data.

Terms and Conditions

1. These Terms apply only to Subscriptions taken out directly through our website independent.co.uk (the “Site”). If you have subscribed to the Service through the Apple App Store or Google Play, your subscription will be managed by them.

2. You must be at least 18 years old to purchase a Subscription.

3. We will attempt to process your Subscription promptly, but we do not guarantee that your Subscription will be activated at any particular time. By submitting your payment and other Subscription details, you are making an offer to us to purchase a Subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your details, at which point we will provide you with access to your Subscription. We reserve the right to reject any offer at our sole discretion, for any reason or no reason.

4. If you purchase a Subscription for a third party (a “Gift Subscription”), it will expire at the end of the Subscription Term. You are responsible for managing all aspects of the Gift Subscription.

Prices and payment

a) If you are a new customer, you may receive a “free trial” or “introductory offer” as part of your Subscription. When the free trial or introductory offer period ends, your Subscription will automatically continue at the price stated on the Site during the sign-up process unless you cancel in accordance with the instructions below prior to the end of the trial period.

b) You agree to pay the price at the rate notified to you at the time you take out your Subscription. We may change the price of any Subscription from time to time, remove and/or offer certain other subscription services. We will always notify you in advance of any price increase to your Subscription and give you the opportunity to cancel it if you do not wish to pay the new price.

c) In addition to the Subscription Fees payable to us, you are responsible for paying all internet or other telecommunications charges that you may incur in accessing the Service or using the services available on it. For example, your mobile network operator may charge you for data or roaming services.

d) If we discover an error in the prices shown on the Site, we will inform you and give you the option of continuing to purchase the Subscription at the correct price or cancelling your order. If we cannot contact you using the contact details you have provided, we will treat the order as cancelled.

Extensions and cancellations

a) Unless you have purchased a Gift Subscription, your Subscription will automatically renew for the same Subscription period (e.g. weekly/monthly/annually). Upon renewal, we will charge the current Subscription price using the same card or other payment method you have previously used.

b) If you have taken out a Subscription with a ‘free trial’ or ‘introductory offer’, you may cancel the Subscription at any time before the trial or offer period ends. Unless you cancel before the end of this period, your Subscription will automatically continue as a paid Subscription.

c) You agree that your Subscription will commence once we send you the email confirming your Subscription. You will not be entitled to cancel the Subscription within the active Subscription period, except for any ‘free trial’ period to which you may be entitled (see above).

d) Gift subscriptions cannot be cancelled. All other subscriptions can be cancelled at any time, but the cancellation will not take effect until your next payment date. There are no refunds for any unused portion of your subscription.

How to cancel

To cancel your subscription, you must log in to your account using the email address and password you created when you purchased your subscription.

Once you’ve logged in, under the “Account Overview” tab, click on “Subscription & Billing” and click the Auto-Renewal button to turn it OFF. The cancellation will take effect on your next renewal date. If you purchased a subscription elsewhere than on the site (for example, through the Apple App Store), please see our Help Center for instructions on how to cancel.

Offers

Your subscription period, your rights to cancel your subscription and/or your rights to receive a refund may differ if you have used a promotional code or other offer. Further information can be found with the relevant offer.

Other policies you should read before using the Service

Before using the Service, please read our Terms of Use, Privacy Policy, Cookie Policy and Community Guidelines.

Usage rights

All intellectual property rights, including copyright, in the content accessible (or available to download) from the Service, including text, images, graphics, video and audio material (“Content”) belong to The Independent or its licensors. All rights are hereby reserved. The Service and the Content may be used solely for your personal, non-commercial use. Please see our Terms of Use for more information.

Disclaimer

Except to the extent prohibited by law, the Independent makes no warranty whatsoever regarding your Subscription, the Content or the Service, including the absence of viruses or other contamination, or that the Service is compatible with computer systems, software and browsers.

The Independent shall not be liable for any claims, losses, injuries, fines, damages, costs or expenses arising out of the use of, or inability to use, the Service or Content, or from any action taken or omitted to be taken as a result of the use of the Service or Content, other than death or personal injury directly caused by the negligence of The Independent.

English law

By subscribing to a Subscription, you agree that these Terms shall be governed by and construed in accordance with the laws of England. You also agree to the exclusive jurisdiction of the English courts in relation to any dispute that may arise in connection with these Terms or your Subscription.

Last updated: July 2024