What really happens when an airline loses your luggage – and how do you prevent your luggage from getting lost?

Baggage piled up amid delays and cancellations at Manchester Airport this week, after a power outage damaged the airport’s departure security and baggage systems. Meanwhile, British Airways passengers were forced to fly from Heathrow without their luggage after a technical problem disrupted the systems. It’s a wonder anyone checks a suitcase these days: from a … Read more

The difference between the best airport in the world and the ‘worst’ in Britain? Everything works

Should I buy the “Dots & Ribs” condoms, the “Power Up intimate cream for men” or the “Play Vibrations stimulation ring for both partners”? Shopping options at airports can be terribly glamorous, I sigh swooningly to myself as I look at the prices (£3, £4 and £3 respectively, since you asked). And really, who needs … Read more