It’s a situation that has now become frustratingly familiar. You need to file your tax return, make a GP appointment or book a boiler service. Instead of simply picking up the phone and speaking to a human, you’re dragged through a labyrinthine series of online contact forms and AI chatbots, ultimately ending up no closer … Read more
According to research by Ofcom, almost a quarter of British five to seven year olds have their own smartphone. Every parent has been asked for a cell phone by their child at some point. But what is the right age to say yes? And how do you monitor their social media usage once they’re online? … Read more
SAN FRANCISCO (AP) — In California, a high school teacher complains that students are watching Netflix on their phones during class. In Maryland, a chemistry teacher says students are using gambling apps to place bets during the school day. Across the country, educators say students are routinely sending Snapchat messages in class, listening to music … Read more